Our Art and Business Is Laundry

Frequently Asked Questions



Here you will find answers to questions most often asked about our French hand laundry service. Should you not find your query listed, please drop us a line via our Contact Us form. We will respond to your query usually within two to three business days.

Who is Allo Laverie?
What Is So Unique About Allo Laverie's Laundering Process?
What Is "Organic French Laundry"?
Why are not all stains removable?
What Is Wet Cleaning?
What happens if I am not happy with laundering results?
How long does processing take?
How Do I Arrange A Laundry Collection?
Why is hand ironing better?
What is "French Hand Laundry"?
Will my laundry return scented?
Is the laundering process hypoallergenic?
Why do I need to sign a waiver?
Does Allo Laverie work with any linen dealers?
Is French hand laundry only for end linens?
What about shrinkage?



Who is Allo Laverie?
Allo Laverie is an organic French laundry service located in New York City, NY. We are dedicated to the nearly lost art and science of caring for fine linens and washables by using Old World methods including hand ironing.
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What Is So Unique About Allo Laverie?
Where possible Allo Laverie uses gentle organic cleansers and soaps, along with oxygen bleaches for laundering. While each on their own may not be as powerful as many of today's modern detergents, taken together, along with proper laundering techniques, Allo Laverie is able to render items clean without damage to fine textiles. Each item entrusted to Allo Laverie is first examined for stains,soil level, condition, age,construction,and any possible damage to determine the best method of cleaning. Before laundering items are pre-spotted by hand and if necessary pre-treated or pre-soaked to remove any stains.

Next, items are laundered either by and or machine using methods best suited to the particular item's age, condition, and soil level. Our laundering process uses state of the art European washing machines that allow for temperature control to within 10�F. All items are rinsed several times to insure no traces of cleansers remain.

After laundering linens gently stretched into shape before being ironed dry. Matelassès,coverlets and quilts are cold water blocked to shape then allowed to dry retaining their proper size.Down filled items are dried slowly over a period of several hours to allow proper drying and to refluff the fibers. Return to top of page.

What Is "Organic French Laundry"
Allo Laverie has combined the methods and history of French (Hand) Laundry, with using where possible cleansers that are safe for both nature, humans and textiles.
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Why are all stains not removable?
Some stains have become so set into the fabric and or have aged to the point that attempting to remove them may possibly cause damage. This is why it is very important to treat all stains promptly before they set.
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Does Allo Laverie launder shirts?
Yes, our Belle Chemise hand laundry service is designed just for bespoke and quality shirts. To learn more about Belle Chemise, please click here
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What happens if I am not happy with laundering results?
We at Allo Laverie stand behind our work. If for any reason you are unhappy with the laundering results, we will launder your items again free of charge.
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How long does processing take?
Laundry orders are normally in our plant for 3-5 days. Heavily soiled/stained items as well as restoration orders may require longer processing. If you need items back in a hurry, inquire about our "Rush Service".
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What makes Allo Laverie different?
At Allo Laverie our knowledge and expertise in laundering and finishing fine linens sets us apart from your average local corner laundry.

Most laundries are in business to process large amounts of laundry quickly with little attention to fine details. Using too hot water, detergents and dryers can damage fine linens, and most likely will shorten their useful lifespan. Allo Laverie treats each item uniquely, taking our time to gently clean and finish your precious items with the care and attention to detail they deserve. Allo Laverie also launders order individually, making sure your linens are not washed with another order. When it comes to finishing your linens, rather than using mangles or rotary ironers which can cause damage, we hand iron. Return to top of page.

Why is hand ironing better?
Hand ironing produces a smoother,finer result than rotary ironers, also there is less chance of damage to fine linens as a good ironer takes his/her time and examines the article as they go.
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What is "French Hand Laundry"
"French" hand laundry is the nearly lost art of washing and mainly hand ironing linens and garments such as shirts, aprons, and other items made of cotton, linen or silk.
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Will my laundry return scented?
As a rule Allo Laverie does not use heavily scented products in processing laundry.We believe freshly laundered and ironed linens should smell fresh and clean and try to avoid heavy perfumed cleansers. However, if you have allergies or biases against any scent at all, please inform us when placing your laundry order.
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Is the laundering process hypoallergenic?
In processing normally soiled items, are cleansers are pH balanced, contain no enzymes, bleaches or optical brighteners, and are designed to rinse clean.However please advise us of any allergies when placing your order.
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Why do I need to sign a waiver?
This is because Allo Laverie has found condition(s) that we must advise you of so you will understand the risks in laundering. This could be holes, tears, rips, seams becoming undone. Or, stains, possible color bleeding, possible excess shrinkage, and possible damage to trim.
Signing a waiver does not release Allo Laverie from taking the ultimate care of your item, however it is better to inform you before laundering an item of any possible damage we as professional launders feel may result. At that time you may make the decision to proceed with the cleaning process, or not.
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Does Allo Laverie work with any linen dealers?
We have worked for and been recommended by the following dealers of fine linens: Nancy Koltes (New York City), Peacock Alley (New York City), Pratesi (New York City), A Touch of Lace (Michigan), and Cittadini Linens (New York City).
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Is French hand laundry only for end linens?
No, not at all, we launder all manner of linens. However better quality cottons and linen fibers will show finer results.
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What about shrinkage?
Industry standard allow about six percent shrinkage, we aim for and often achieve two percent shrinkage or less. Linens shrink the most within their first washings, shrinkage after that is usually caused by improper laundering.
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